General Information & Program Guidelines
REGISTRATION: Registration begins for classes once published online at: www.actonma.gov and/or in print. You can registeronline at www.actonrec.com or in person at the Recreation Department located at 50 Audubon Drive in South Acton, or mail to our mailing address: 472 Main Street, Acton, MA 01720, with your signed registration form and payment. There are no additional fees assessed for non-residents. You are welcome to register at any time for a program, provided it is not past a posted registration deadline. All program registrations are on a first-come, first-serve basis. Registrations are not submitted through instructors; registration must be made online, by mail or in person, prior to attending a class.
PAYMENT: We accept cash, money orders, checks, MasterCard or VISA. A 3% credit card fee is applied to all credit card charges. Checks and money orders are made payable to: “Town of Acton.” Out-of-state checks will not be accepted. One check can pay for multiple programs. Class fee proration is at the discretion of the Recreation Director.
PROXY REGISTRATIONS, PROGRAM CONFIRMATION & DISCLAIMER: A person may submit another's registration form, provided the form is properly completed and signed. The Recreation Department reserves the right to correct mistakes or adjust program fees made in this brochure or online at the time of release by print or internet and cancel any program due to low enrollment or inclement weather. Confirmations are not mailed out. All registrations are considered accepted unless you are contacted – no news is good news!
FINANCIAL AID: Financial Aid for summer programs is available for qualifying Acton and Boxborough residents through the Doli Atamian Campership Program. To apply, please visit: www.doliatamiancampership.com.
PHOTO POLICY: Acton Recreation Department events are often photographed for promotional purposes. If you do not wish to be included in Recreation photos, please indicate this to the photographer.
HOURS: Town offices are closed on Labor Day, Columbus Day, Veteran’s Day, Thanksgiving and the day after Thanksgiving, Christmas, New Years Day, Martin Luther King Day, Presidents Day, Patriots Day, Memorial Day, and July 3. Acton Recreation Department staffed programs/classes do not run on these dates. Town Hall business hours are Monday, Wednesday and Thursday, 8-5 PM, Tuesday, 8-7:30 PM and Friday 8 AM-12 PM. Registration forms (in an envelope addressed to “Recreation Dept.”) may be dropped in the message drop 24/7 located outside the Town Hall lower parking lot entrance. Independent contracted instructors may run programs on these holidays. JULY 4: NARA Beach will be closed all day and NARA Park will be closed until 5 p.m.
REFUNDS & WITHDRAWALS: You may withdraw from a class up to 7 (seven) business days prior to the start date—a non-refundable administrative fee of $25 will be applied to all registrations. After that time, no refunds will be issued. All requests must be submitted in writing to the Recreation Department requesting withdrawal and refund request. Refund/Withdrawal requests are not accepted through instructors or by phone. Refunds will not be made for classes missed due to inclement weather. The exception to policy: a written letter from a licensed physician excusing participant from a program prior to 1st class. Show tickets are non-refundable but can be transferred. Tickets must be picked up in person at the Recreation Department office during regular office hours. Lost tickets are not the responsibility of the Recreation Department. Bus Trip Refund Policy will be outlined in the trip description. Participants are able to purchase trip cancellation insurance from the bus company if available at an additional cost directly with the bus company. NARA Camp and Beach Refund/Withdrawal Policy is outlined on its registration form. Please inquire prior to any registration if you have any refund questions.
CLASS CANCELLATION POLICY: Classes are cancelled if Acton-Boxborough Schools are closed due to weather. Notification via e-mail for Recreation Dept. staffed programs will be made if a class is cancelled due to weather or field conditions. Programs run by our independent contracted instructors are responsible to notify participants of class cancellations/changes. Efforts will be made to makeup weather cancelled classes, but are not guaranteed. Any class cancellations due to an illness of an instructor will be made up or refunded. Refunds will not be offered due to a participant’s inability to participate in makeup sessions. If a program is cancelled by the Acton Recreation Department due to an inability to run the program, a full refund will be issued.
BUS TRIPS: Bus trips will run if the minimum number of registrations is received. Our trips are merged with other local towns to help meet the minimum required. If a trip is cancelled due to the lack of minimum participants, a full refund will be issued. Please note that pickup/drop-off locations are subject to change if an adequate number of registrations is not received for a pickup location in Acton. Refunds will not be issued for a non-Acton pick-up/drop-off location. In the event of illness, a trip can be transferred but not refunded once a commitment has been made. If you have any refund questions, please inquire prior to signing up. Individual bus trip refund policies will be outlined in the trip description.
BUS TRIP SPECIAL NEEDS INFORMATION: If you consider yourself to be a person with special needs, we respectfully request that you travel with a companion who can assist you. This way we can be sure that your safety and comfort is not compromised. Please call us to discuss the details and demands of the activity before signing up for bus trips.
Acton Recreation does not discriminate on the basis of race, color, sex, religion,
national origin, sexual orientation, disability or homelessness.